QUOTE OF THE DAY: "I believe all that we see with our eyes is not all there is to see with our hearts."

IMPROVING YOUR SERVE

"To love what you do and feel that it matters-how could anything be more fun?", wrote Katharine Graham. This presentation is perfect for those in the service industry and customer/client/student relations and teaches participants:

• The Basic Notion
• The Basic Attitude
• The Basic Assumption
• The Basic Reality
• The Basic Challenge

of working for and with others. The real secret of being happy is revealed and students, staff, and associates are encouraged to motivate themselves through this inspiring presentation. Dr. Keim and Dr. David Stephen of Chico St. are the producers of the Video Series, "The Residential Life Primer". Can be adapted to Recreational Sports, Student Union, or Classified Staff settings.

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